Contact Shree Banarasi Sarees
Whether you have questions regarding our authentic weaves, order status, blouse customization, or wish to plan a showroom visit in Samastipur, our team is here to assist you daily.
Reach Our Customer Care Directly
Call, message on WhatsApp, or email us directly. We respond promptly during showroom hours.
Call Showroom
Speak with our sales desk
WhatsApp Chat
Live video drape & styling
+91 62039 09946
Official Email
Orders & official queries
Showroom
Visit in person
Rudauli Chowk, Harpur Aloth
Samastipur, Bihar – 848103
Types of Enquiries We Handle
Saree Fabric & Weave Advice
Need help deciding between Katan Silk, Organza, or Chikankari? Get genuine artisan consultation.
Order Tracking & Delivery ETA
Check standard pan-India dispatch updates or local Samastipur 20-minute express serviceability.
Returns, Exchanges & Refunds
Initiate a 3-day return or exchange for unworn, unstitched sarees in original brand packaging.
Bridal Trousseau & Bulk Orders
Planning a wedding in Bihar? Schedule exclusive bridal trials or bulk family gift packages.
Order-Related Support Instructions
To ensure our support desk can investigate and resolve your enquiry without delay, please have the following details ready when reaching out:
- Order ID: Stated in your order confirmation SMS, invoice PDF, or My Account page.
- Registered Mobile Number: The 10-digit number entered during checkout.
- Description: Brief details of what you need assistance with (e.g. delivery date, exchange).
- Photos or Video: For damaged/defective package queries, attach clear photos/videos of the package and saree upon unboxing within 48 hours.
Statutory Grievance Redressal
In compliance with the Consumer Protection (E-Commerce) Rules, 2020 and Information Technology Act, you may escalate unresolved consumer complaints to our appointed Grievance Officer:
Name: Rajeev kumar sharma
Designation: Grievance Officer
Email: shreebanarasi180@gmail.com
Phone: +91 62039 09946
Address: Shree Banarasi Sarees, Rudauli Chowk, Harpur Aloth, Samastipur, Bihar – 848103
Statutory commitment: Grievances are acknowledged within 48 hours and redressed within 30 days. For full details, visit our Grievance Redressal page.
Visit Our Store
Step into our showroom in Samastipur, Bihar to feel the soft fabrics, inspect the real gold zari borders, and enjoy direct personal assistance.
Shree Banarasi Sarees
श्री बनारसी साड़ीज़
Rudauli Chowk, Harpur Aloth
Samastipur, Bihar – 848103
Open Daily: 10:00 AM – 9:00 PM
(Open on Sundays)
+91 62039 09946