Frequently Asked Questions

Yes, 100%. We source our sarees directly from traditional artisan clusters. Our pure silk Banarasi sarees are certified by the Geographical Indication (GI) registry and feature real gold/silver electroplated zari weaves rather than polyester chemical replicas.

You can perform a simple burn test on a loose thread: pure silk burns slowly, smells like burnt hair, and leaves a soft gray ash. Synthetic fibers melt quickly, smell like chemicals, and form a hard black bead.

Katan is a type of pure silk fabric created by twisting together filaments of silk to create a durable, highly lustrous, and fine thread. It is the premier fabric choice for premium wedding Banarasi sarees.

Yes, we provide custom sizing support. You can register custom measurements, choose neck styles, and request fall/pico stitching. Our master weavers and tailors handle the customizations before dispatch.

Yes! If you would like a specific saree design dyed in a custom color palette, please contact us on WhatsApp (+91 62039 09946) or use the Custom Request tab in your Account page.

Yes, standard shipping is completely free across all pin codes in India. We do not charge any delivery markup or courier fees.

Yes, we ship to over 150 countries using DHL Express and FedEx. International shipping rates are calculated at checkout based on weight and country.

We offer a 7-day return and exchange policy for unstitched, unworn sarees in original brand packaging. Customized sarees with pre-stitched blouses or fall/pico edges are not eligible for returns.

Our showroom is located at Rudauli Chowk, Harpur Aloth, Samastipur, Bihar - 848103. We are open daily from 10:00 AM to 9:00 PM.

Yes. Choose the 'Showroom Pickup' option during online checkout, and we will keep the saree ready, ironed, and boxed for you to pick up within 4 hours.